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From a staff member's click to a tested fix
A printer stops. Dex finds why, you approve the fix, and Dex runs it and checks that printing works.
AI-powered IT support, made in Georgia
IT problems fixed in minutes, approved from your phone
Printer stopped, internet down, a PC frozen? Staff press one button. Dex finds the cause, you approve the fix with one tap, and Dex runs it and checks that it worked. No call-out, no waiting for a technician.
- Free for 7 days, no card
- Set up in about 15 minutes
- Windows PCs and Macs, in English and ქართული
Approve from your phone
Nothing runs without a yes from your IT team.
Windows PCs and Macs
In the office, at home or on the road.
Runs on your network
Requests, history and the audit log stay on a server in your company.
English and Georgian
Staff ask for help in their own language.
How it works
How a request is handled
From “it doesn't work” to fixed and tested, without anyone walking over to the desk.
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Approve a fix from your phone
Open a request in the Dex app, see what is wrong, and approve the fix with one tap.
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See what Dex saved you
Problems fixed, time and money saved for any period, and a report emailed to whoever oversees IT.
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Set up Dex
Sign in, tell Dex about your company, and it starts watching your network.
The Dex panel
Every computer in your company, at a glance
Dex keeps a live list of your computers, servers and network devices, checks your internet and the websites you rely on every 2 minutes, and sends a short report every working morning.
- A network map of every device Dex finds
- Alerts when the internet, a server or a website goes down
- A morning report every working day
New · Value
See what Dex saves your company
Dex counts every problem it fixed, how long each fix took, and how long the same fix takes by hand. Choose a week, a month, three months, a year or your own dates.
- Every request, from received to fixed and tested
- Time and money saved, worked out from your own costs
- On your phone too, in the Dex app
New · Email reports
A report for whoever oversees IT
Add the email address of the person responsible for IT, and Dex sends them what it fixed and what that saved: every day, week, month or year. Nobody has to open the panel to see it.
- Each problem fixed, with Dex's time against the time by hand
- Time and money saved in the period
- Each address confirms once before reports start
New · Business, Pro and Enterprise
Warnings before hardware fails
Dex reads each computer's own health data and tells you in time to replace a part, before it stops someone working.
- Failing or worn-out drives, and drives running hot
- Worn laptop batteries
- Repeated crashes and sudden power-offs, told apart from a power cut
Accounting PCDrive predicts its own failureReplace
Director's laptopBattery holds 52% of its original chargeSoon
Reception PC2 blue screens in 7 daysWatch
Sales MacBookNo problems foundOK
New
Macs, and laptops away from the office
Dex looks after Macs as well as Windows PCs. A laptop at home or on the road connects to your Dex through Dex Cloud, encrypted end to end: Dex Cloud passes the messages on but cannot read them.
- Macs with macOS 11 or newer
- Checked and fixed the same way as in the office
- Each computer proves who it is with its own key
Sales MacBookmacOS 14 · at homeDex Cloud
Field laptopWindows 11 · on the roadDex Cloud
Reception PCWindows 11 · in the officeDirect
Features
Everything your IT support needs
Included in every plan unless marked.
One-click help for staff
A help page in English or Georgian. Dex knows who is asking and which PC they are on.
Automatic diagnosis
Printers, internet, email (Microsoft 365 or Google Workspace), slow or frozen PCs, shared folders and your own business software.
Safe, tested fixes
From a fixed, approved list. Every fix is tested, and Dex remembers what worked for you.
Installing programs
After your approval, staff get administrator rights on their PC for 15 minutes, taken away by themselves.
Live monitoring
Your internet, routers, servers and the websites you rely on, such as RS.ge, every 2 minutes, with alerts.
Network map and morning report
Every device Dex finds on your network, and a short summary every working day.
AI for unusual problems
When the built-in rules can't pin a problem down, AI suggests a cause and a fix. You can switch it off.
AdvisorBusiness and up
Security and reliability recommendations based on what Dex sees on your network, each with the evidence behind it.
Sign-in for your IT team
Each administrator gets their own sign-in, with Google or Microsoft where available, and their own trail in the audit log.
Security
Safe by design
Dex can change your company's computers, so it is built to be trusted.
A fixed list of approved actions
On Windows PCs, Windows itself blocks anything outside the list, so even a hijacked Dex server could do nothing else.
Nothing runs without approval
Every fix needs a person's yes, and every check, approval and fix is written to the log.
No open ports
Your network opens nothing to the internet. Phones and laptops away from the office connect through Dex Cloud.
Passwords that change themselves
The account Dex uses on each Windows PC gets a new password every 30 days, made on the PC itself.
Encrypted end to end
Laptops away from the office talk to your Dex server through Dex Cloud, which cannot read the messages.
AI with less of your data
Details are shortened and your company name is not sent. With your own Anthropic key, requests skip Dex Cloud.
Who is behind Dex
Built in Georgia, for companies here
Dex began as the IT assistant of a working company in Georgia, built so that its printers, internet and PCs got fixed without waiting for a technician. Now it is ready for yours.
- Built and supported in Georgia
- Answers in Georgian and English
- Your company's data stays on your own server
- No card for the trial, cancel any time
Plans
Plans for every size of company
Every plan starts with a free 7-day trial. No card needed.
Starter
Up to 15 computers
99 GEL/ month
- PCs
- 15
- Offices
- 1
- AI / month
- 50
- Staff help page, diagnosis and tested fixes
- Windows PCs and Macs, in the office and away
- Monitoring, network map and morning report
- What Dex saved, with reports by email
Recommended
Business
Up to 50 computers
249 GEL/ month
- PCs
- 50
- Offices
- 1
- AI / month
- 300
- Everything in Starter
- Advisor and health checks
- Warnings before hardware fails
- Learns which fixes work for you
Pro
Up to 150 computers and 5 offices
499 GEL/ month
- PCs
- 150
- Offices
- 5
- AI / month
- 1,500
- Everything in Business
- Branch offices, watched from one Dex
- Setup session included
- Priority support
Enterprise
More than 150 computers or 5 offices
Custom
- PCs
- No limit
- Offices
- No limit
- AI / month
- Agreed
- Everything in Pro
- Volume pricing and invoice billing
- Onboarding and training for your IT team
- Support response times agreed in your contract
- Help with security reviews and data protection agreements
Billed monthly · cancel anytime · prices in Georgian lari · Enterprise by quote
Try Dex free for 7 days
On up to 15 PCs, with no card and no sign-up. Rolling Dex out across a large organisation? Talk to us.